Yahoo! Japan Corporation Introduce AI To Help With Online Bullying And Mental Health
The range of publicly available AI support tools and features being developed for mental health and wellbeing is increasing. Cybersmile launched an AI-powered smart assistant in early 2019 which is now widely considered a benchmark for scalable and sustainable support solutions. If you are affected by anything touched on within this article, follow the links to our various support services or click on the blue logo icon at the bottom right of the screen to start using Cybersmile Assistant, our smart AI support assistant.
The use of AI to help internet users with online bullying and mental health issues has taken a step forward with Yahoo! Japan Corporation recently announcing that it will be using AI to monitor abusive comments and automatically remove comments deemed to be harmful.
Utilizing AI to detect harmful phrases and words used to target others is part of a wider effort by Yahoo! Japan Corporation to combat online abuse and includes enforcement measures such as banning offenders from the platform and will even extend to banning those users who try to open new accounts after being banned for previous offences. In an effort to ensure transparency and freedom of expression Yahoo! have said they will be accepting enquiries and complaints from users who have been banned or have had posts removed.
Recent developments in AI have also seen improvements in identifying internet users who may be showing signs of depression, self-harm or suicide. One particular example of this was Facebook introducing AI in 2017 in an effort to improve how it could identify users who were showing signs of depression or suicidal tendencies but who were not being identified and reported by other users. Recent advancements means their AI program is now capable of recognizing and responding to these users directly – offering support options including resources for help and ways to connect with loved ones.
“Today, these AI tools mostly use pattern recognition to identify signals like comments asking if someone is okay and then quickly report them to our teams working 24/7 around the world to get people help within minutes. In the future, AI will be able to understand more of the subtle nuances of language, and will be able to identify different issues beyond suicide as well, including quickly spotting more kinds of bullying and hate.”
Mark Zuckerberg, CEO, Facebook
The range of AI support tools and features being developed for mental health and wellbeing is increasing. Cybersmile launched an AI-powered smart assistant in early 2019 and is now widely considered the benchmark for scalable and sustainable support solutions. Cybersmile Assistant uses AI to provide immediate geo-targeted advice and support in all English-speaking countries around the world, while drastically reducing support costs and wait-times. Thanks to machine-learning capabilities, Cybersmile Assistant gets smarter and more intuitive the more it is used.
“Cybersmile believe strongly in the capabilities and power of AI. We have experienced first-hand from Cybersmile Assistant, our own AI support product that in addition to providing solutions to problems of scale and sustainability, it can also be cost-effective and an unparalleled source of crucial data for quality and efficiency of service.”
Dan Raisbeck, Co-founder, The Cybersmile Foundation
If you are affected by anything touched on within this article, we can help you. Visit our Help Center or click on the blue logo icon at the bottom right of the screen to open Cybersmile Assistant, our smart AI support assistant. To learn more about Cybersmile and our work, please explore the following recommendations:
- Who Are Cybersmile?
- People We’ve Helped
- Cybersmile Education Program
- Britain’s Biggest TikTok Star Holly H Announced As Official Cybersmile Ambassador
- Cybersmile And Nerds Team Up To Launch Nerds World Within Nintendo’s Animal Crossing
- Renowned U.K. Doctor And Wellbeing Expert Dr Radha Modgil Joins Cybersmile Advisory Panel
- Cybersmile And Instagram Announce ‘Banter or Bullying? No Offence’ Report And Campaign
- Twitch Introduce New Tools And Guidelines To Tackle Hate Speech And Harassment
- Experts Issue Doomscrolling Warning With Increasing Concerns For Mental Health
- Cybersmile Launch Interactive Learning Modules Focused On Getting The Most From Instagram
- Cybersmile Publish National Digital Wellbeing 2020 Report Focussing On Young People’s Technology-Related Wellbeing
- Twitter Announce New Feature To Tackle Misinformation After Successful Trial
- Snapchat Announce The Launch Of Snap Minis To Offer Mental Health Support To Users
- Instagram And Facebook Announce Ban On All Content Promoting LGBT Conversion Therapy
- Cybersmile Help Center
- Managing An Eating Disorder During Lockdown
- Facebook And Instagram Announce New Focus To Combat Racism Online
- The Cybersmile Conversation (Allow a few seconds to load, but worth the wait!)
- Cybersmile, Cosmopolitan And Instagram Team Up To Launch The Positivity Index
- Cybersmile Experiences 900% Increase In People Seeking Help For Chatroulette Related Issues
- Cybersmile Offers Free Digital Education And Support In Response To Coronavirus Crisis
- How To Stay Positive During Lockdown And Self-Isoloation
- Cybersmile Campaigns
- What We Do
- Cybersmile Gaming
- New Three-Digit Mental Health Emergency Hotline Set To Launch Across U.S.
- Cybersmile Publishes National Millennial And Gen Z Study Of Attitudes And Perspectives Toward Social Media Platforms
- Snapchat Announce New Mental Health Intervention Feature
- Gaming Help Center
- Study Links Negative Effects Of Cyberbullying With Serious Mental Health Problems Among Young People
- Understanding Social Media And Mental Health
- Corporate Partnership Program
- Cybersmile Newsroom
- Become A Cybersmile Sustainer