--- title: "Cybersmile FAQs" description: "Find answers to commonly asked questions about our organizational structure and policies." image: "https://www.cybersmile.org/wp-content/uploads/2024/12/The-Cybersmile-Foundation-1024x576.jpeg" url: "https://www.cybersmile.org/faqs/" --- ## Useful Information ## Organization & Model 1. ### An introduction to The Cybersmile Foundation Cybersmile was founded in 2010 and is a multi-award-winning nonprofit organization committed to digital wellbeing and tackling all forms of bullying and abuse online. We promote kindness and tolerance by building a safer, more positive digital community. 1. ### Cybersmile office and headquarters locations We operate globally and have our headquarters in Los Angeles and London. You can find the full address information for all of our offices on our Contact page. 1. ### Understanding our Tri-Pillar model Our Tri-Pillar model is based on three primary areas or pillars of activity: awareness, education, and support. We believe that a focus on all three of these pillars is important to achieve maximum social impact and meaningful societal change. Our model provides strong program foundations with opportunities for balanced growth, scalability, and sustainability. ## Registration Details 1. ### Registered nonprofit information for Cybersmile in the US The Cybersmile Foundation is a registered 501(c)3 not-for-profit organization in the US. Our EIN number is 47-5360032. 1. ### Registered charity information for Cybersmile in the UK The Cybersmile Foundation is a registered charity in the UK. Our charity number is 1147576. ## Safety & Policies ## Safeguarding Information 1. ### Our commitment to safeguarding service users We acknowledge our duty to safeguard the welfare of all service users and personnel with appropriate provisions for children, young people, and vulnerable adults while ensuring that all Cybersmile services are delivered in ways that uphold the dignity of individuals, whatever their circumstances, and without prejudice or favor. You can review our safeguarding policy [here](/safeguarding-policy/). 1. ### Purpose and scope of safeguarding policies The safeguarding of service users, personnel, and the wider public is at the core of all Cybersmile activities. This includes how we develop and maintain our core services as well as our external partnership activities. You can access our safeguarding policy [here](/safeguarding-policy/). ## Accessibility Framework 1. ### Our long-term commitment to accessibility We believe that accessibility is more than just compliance and inclusive web design; it is a core value that we consider in all of our activities. In line with our mission for a truly inclusive internet, our team is committed to providing the best possible experience. You can review our accessibility policy [here](/accessibility-policy/). 1. ### Meeting the highest accessibility standards We incorporate new methods and best practices to ensure that our services and programs are accessible. There are a number of steps we have taken to address accessibility needs that are detailed in our Accessibility Policy. 1. ### The future of accessibility for Cybersmile As an active part of the accessibility community, we understand that this area is constantly evolving and we are always learning. Our work exceeds the threshold of basic compliance and focuses on creating structured content that integrates with further technologies, such as AI, voice assistants, and audio-spoken applications, to provide an improved user experience. ## Data & Privacy 1. ### Data protection and privacy compliance Cybersmile adheres to the principles and regulations set out in the CCPA, VCDPA, ColoPA, and UK-GDPR. You can review our privacy policy [here](/privacy-policy/). 1. ### Our policy for collecting and storing personal information Please review our privacy policy for information relating to how we manage your data. You can access our privacy policy [here](/privacy-policy/). 1. ### Requesting personal information be updated or deleted We are happy to update or delete information displayed on our website or held by Cybersmile. Please reach out with your request. ## Expert Network ## Advisory Team 1. ### Overview of the Cybersmile Advisory Panel Our advisory panel is an internal panel of leading international experts and thought leaders with a particular focus on key digital wellbeing-related issues. You can learn more about our advisors [here](/advisors/). 1. ### Activities and responsibilities of the Cybersmile Advisory Panel Our panel members add valuable expertise and experience to all activities, such as campaigns, research projects, educational resources, volunteer training programs, and more. You can learn more about our advisors [here](/advisors/). 1. ### Criteria for selecting Cybersmile Advisory Panel members Panel members must be leaders in their respective fields with a passion for making the world a better place. We select our advisory panel members through formal invitations or applications received. ## Partnerships & Collaborations ## Partnership Basics 1. ### Becoming a Cybersmile partner We are always excited to hear from new potential partners. You can learn more about partnerships [here](/partnerships/). 1. ### Corporate fundraising for Cybersmile We are grateful to receive support from companies that align with our mission. You can learn more about fundraising for us [here](/fundraise/). 1. ### Opportunities for sponsoring the Cybersmile website We are excited to hear from potential sponsors of our website. Please contact us to register your interest. 1. ### Following up on partnership proposals Due to the high volume of proposals submitted, we are unable to respond to every partner request that we receive. We will contact you if we can proceed with your proposal. If we have not responded within 28 days, please assume that we are unable to proceed. ## Copyright & Permissions ## Usage Information 1. ### Guidelines for using and sharing the Cybersmile logo Our logo can be used on fundraising pages, personal blogs, social media posts, studies, or editorial news content only. The unauthorized use of our logo outside of these use cases is prohibited. Please contact us for any required permissions. 1. ### Copyright restrictions and usage terms for Cybersmile content Cybersmile content is to be used strictly for editorial or educational purposes only. Commercial use of our imagery, video, audio, or any other content type without prior written approval is strictly prohibited. 1. ### Copyright restrictions on printing Cybersmile materials Our logos, imagery, and graphics are not permitted for reproduction in print without prior written approval. Please contact us to request permission for use. 1. ### Requesting usage permissions for Cybersmile assets We are happy to consider requests to use Cybersmile brand assets. Please reach out with your request, including as much information as possible.