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SUPPORT COMMUNITY HELP

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kirsty123

In reply to Mac

what time and day is the Chat?
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Reflective_Joy
Welcome SINEAD48! You can ask a question on the forum or email CybersmileHQ directly.
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CybersmileTeam

In reply to Sinead48

Hi Sinead and welcome to our community! You can ask questions by clicking on the button with a pencil on it (or look for 'Create New Topic'). The chat is closed for now and we will be updating as soon as we can. I hope this helps : )
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kirsty123
Hi. Yesterday I tried to use the. Support forum and. It kept saying page cannot be displayed is there a reason why it. Said that. Just thought I'd bring it up
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kirsty123
Yesterday it wouldn't let me on the support forum
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kirsty123
Hi I had a problem yesterday
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CybersmileTeam

In reply to kirsty123

Hi Kirsty, yesterday we had some maintenance work done to the forum so you may have experienced difficulties accessing it. It should be fine now though : )
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dorotheabluemer
Hi, I wanted to start a topic earlier today but my post was deleted. Why?
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CybersmileTeam

In reply to dorotheabluemer

Hi, unfortunately we can't allow external links in the forum. For further information please email [email protected] Hope this helps!
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Suruthi

In reply to Suzanne

Hi I'm new here.I wass just wondering how to ask questions and also when will the live chat be up?
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Reflective_Joy
Hello Sinead48 Welcome to the forum! You can post questions that you would like to share with everyone here on the forum by starting a new topic or contributing to an old one, like you did here.

If you have questions of a more personal nature you can reach out for one on one support by emailing [email protected]

We look forward to hearing from you! :-)
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SunsetRainbow
Hi, I can't seem to find the online chat button?
I'm new :)
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Mac
Hi there Sunset, welcome to the forum. The live chat was closed some time ago but we will be looking to re-open this at some point in the future. You can use the forum to post your own comments or join in some of the other threads but this is not live and you will have to wait for the responses or comments to be moderated. Times vary on moderation, depending on the availability of moderators.
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Iaan
When I click on a topic in the forum I get signed out. I sign in again, click on a topic and automatically get signed out again!? Am I the only one this is happening to?
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Wanesite

In reply to Iaan

Yeah, it also happened to me recently. Only on phone, on PC rarely.
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avacadoturtle

In reply to dolphintiger12

totally random question, but did you draw your profile picture yourself? It's really cool!