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What is Text+?

Text+ (textPlus) is a communication app, downloadable on mobile devices. Text+ allows users to send and receive text messages and make calls from an assigned Text+ phone number. Calls and texts between users of Text+ are completely free and calls can also be made to other phone numbers worldwide at the advertised discounted calling rates. Users of the app can also purchase “Unlimited Monthly Subscriptions” in which they can make calls to certain destinations – subject to a reasonable usage policy.

The app allows people to message one another directly and also to groups of up to 20. Users can also create personalized ‘communities’ and invite up to 100 other users. Community members can then invite one another to a group chat or send messages and images directly to one another.

The Text+ app is available for iPhone, iPod Touch and iPad, Android and Nokia devices, Kindle Fire and Windows Phone.

Age restrictions for Text+

The Text+ Terms and Conditions indicate that users must be at least 13 years old, with under 18s requiring the permission of a parent or guardian who have read and agreed to the terms.

How to deal with cyberbullying and abuse on Text+

Submissions that promote drug use, nudity, violence or hate speech will not be tolerated by the app. Any of these are grounds for immediate dismissal by the service and could be grounds for legal prosecution against the abuser by the recipient.
If any messages you receive make you uncomfortable or you are being harassed on this service, send an email to [email protected] with the Text+ number/username and your number (the number that is receiving the unwanted messages).

To report inappropriate pictures on Text+

  1. To flag and report an inappropriate picture or avatar, navigate to the conversation or ‘community’ using the offending image.
  2. Tap the offending image and then tap the flag icon located at the bottom left corner of the screen.
  3. Select the type of abuse the image or avatar is related to.
  4. Select the type of offensive behavior the image is portraying.
  5. Once selected, the image will be sent off to Text+ for review. If it is found to be breaching the app’s terms of use, Text+ will take the appropriate course of action.

How to report abuse within the Text+ Community

  1. To report abuse within the community, locate the community within which there is abuse.
  2. Once you have navigated to the correct community, select the ‘Options’ button.
  3. When you have selected the ‘Options’ button, locate and choose the ‘Flag’ button.
  4. Once you have selected the ‘Flag’ button, a new webpage should open, on which it will ask you for your email address, the username of the abusive person and a description of the incident along with an approximate date and time. Fill in the form with the appropriate details.
  5. Once you have reported the abuse, the incident will be sent off to Text+ for review. If the app finds the person to be breaching their terms of use, they will take the appropriate course of action.

Text+ Support